General FAQ   Sprint 2, Elan, Elan Junior FAQ
Escort, Express, Esprit FAQ   SNMP FAQ
E1 Product FAQ    
 
Please send us your FAQs. Contact support if you would like your questions answered.
 
We also have an application note available in pdf format which explains different clocking issues which may occur on synchronous interfaces.
 
General FAQ
 
What is a multiplexer?
Is it easy to configure an Eloquence multiplexer?
Which interface type should I choose?
What's the difference between a statistical multiplexer & a TDM?
What's the difference between AC15 and E&M signalling?
What is Synchronous Tunnelling?
 
Escort, Express, Esprit FAQ
 
How does a statistical multiplexer (statmux) work?
What is flow control?
The error LED occasionally flashes on my statistical multiplexer but no data errors occur.
Which statistical multiplexers can be connected to a Kilostream service?
Your statistical multiplexers are error correcting but I'm experiencing data errors.
How do I wire a cable to connect a terminal/printer to the multiplexer?
 
E1 product FAQ
 
What is an E1 Frame?
Can I use more than four Nx64 channels on one E1 link?
I have installed a Drop and insert multiplexer between a PABX and the link, but I now sometimes hear clicking and calls are occasionally being dropped. When I take the multiplexers out it works fine.
When I pick up a phone, the corresponding phone rings but no voice goes through.
My PABX system uses the additional (SA) bits in the E1 frame for communication. Can these bits be passed transparently?
Can I send FAX or modem calls through an Echo?
How many events are stored in the Echo event log?
 
Sprint 2, Elan, Elan Junior FAQ
 
How do I connect my equipment to the high speed channel (HSC) on my Elan/Sprint 2?
Why do I occasionally get async errors on my TDM?
I'm getting data errors, how can I tell if it is the multiplexer or the line that's responsible?
 
SNMP FAQ
 
What is SNMP?